What do you sell?
Lumani Impact sells digital products: eBooks and digital guides and educational workbooks.
Will I receive anything by mail?
No. All our products are digital. Nothing is shipped and there is no shipping cost.
When do I receive my eBook?
As soon as your order is placed and paid. A download link is sent to the email address you entered at checkout, normally within a few minutes, and is also shown on the order confirmation page.
I did not receive the email. What should I do?
Check your spam, promotions, and junk folders. If it is not there, email contact@lumani-impact-us.shop with your order number and we will resend your files.
Can I get a refund?
Yes. You can request a refund within 7 days of your purchase date by emailing contact@lumani-impact-us.shop. See our Refund Policy for details.
On which devices can I read the eBooks?
On any computer, phone, or tablet that can open PDF files.
How can I contact you?
Email contact@lumani-impact-us.shop. Our support team will review your message and reply by email.